Relationship strategy

All solutions are found in relationships

Running a family business means blending emotion and reason, love and money. Beyond governance, the quality of relationships and openness to dialogue ensure system balance and the ability and resilience to face generational challenges.

The impact of family relational quality on business performance is tangible: alignment of family and business goals, attraction of external talent, and enhanced capacity for innovation and adaptability to future challenges. Such a culture becomes a true strategic lever for the sustainability and growth of the family business.

Why is relationship strategy essential for family business governance?

An open, inclusive, and collaborative culture strengthens cohesion and collaboration within the family. It creates an environment conducive to informed decision-making, conflict prevention and value transmission. We help you:

Create psychological safety that enables you to confidently express diverse perspectives, needs, and emotions as drivers of solutions and collective progress.
Develop skills in brave and empathetic communication to foster relationally positive interactions.
Improve and enhance collaboration and participatory decision-making skills to guide your group toward efficiency and sustainable performance.

How does Teleos support you in structuring your relationship strategy?

Trained in relational facilitation tools, collective intelligence, coaching, and participatory dynamics, we help you demonstrate courage and sensitivity to overcome false beliefs that hinder effective communication. We assist in developing strong relational and decision-making practices. Our experiential training modules provide a solid and shared foundation for family members, enabling them to approach all family governance processes constructively and effectively.

Need help structuring your family governance?

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Testimonial

Sophie is an exceptional facilitator and coach who enables and empowers family business members to develop a business vision and growth strategies through effective communication. Her ability to create, maintain and teach psychological safety with underlying empathy to enable difficult and sensitive conversations within the family and the business is truly remarkable. Her unique understanding of multi cultural family dynamics enables her to be an effective catalyst for driving positive transformation both in the business and interpersonal dynamics of various stakeholders. It’s been a privilege to know and work with her.
Aasiya & Samana Tejani - G3, Co-owners - Director of Finance & Director of Operations Gits Food Products Pvt. Ltd
Testimonial

The transition from the third to the fourth generation of UCB family shareholders had been carefully planned for more than a decade by my aunts, uncle and father. My three cousins and I knew that we were likely to work together for at least twenty years to support the future innovations and growth of UCB. The competition of the succession process and numerous other unstated issues had somewhat come in the way of our deep friendship and mutual respect. In less than two days of work, Sophie helped us come to the core of those issues, feel them, express them clearly and move forward with a stronger than ever sense of unity and purpose. Those two days have nourished our interactions over the last years.
Charles-Antoine Janssen - G4 - Vice-Chairman - UCB